Technical Support

Experienced Installation and Training

New England Document Systems has been assisting clients with their document handling needs for over 30 years. Our experienced technicians are skilled in quickly and properly installing and maintaining document management systems of every configuration.

Attentive Hands-on Training

Our easy-to-follow training materials and well-documented training procedures will make your staff feel comfortable in using the system so they can quickly leverage its amazing versatility. Personalized web or on premise training and “train the trainer” approaches are customized to meet the needs of each particular client.

Help Desk for On-Call Support

If you have questions or need assistance we are here for you. Our Help Desk staff is on-call during regular business hours to answer your questions. With an extensive knowledge base to work from, we are experienced in answering questions, talking you through solutions and troubleshooting potential problems. Ongoing staff training and certification programs ensure a high level of knowledgeable assistance.

Call our office at (603) 625-1171 or fill out our technical support form.